LEGAL CONDITIONS AND PRICE POLICY
This website details the services offered by Corina Roselló. Its use implies the acceptance of the following conditions, declining to make any claim on them. This website contains texts elaborated for merely informative or divulgative purposes, which may not reflect the current state of legislation or jurisprudence, and which refer to general situations, so their content should not necessarily be applied by the User to specific cases.
a) The use of this website is intended for persons of legal age. Minors under this age are not authorized to use this website.
b) Corina Roselló may modify the content of the web, its services and products, rates, guarantees, etc., at any time and without prior notice.
c) Corina Roselló may make available to the user links or other elements that allow access to other websites belonging to third parties. We do not market the products and services of these linked pages, nor do we assume any responsibility for them, or for the information contained in them, or their veracity or legality, or any effects that may result. In any case, Corina Roselló declares that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question.
d) The prices indicated on the website, if any, will be valid except for typographical errors, and subject to change without notice.
As a general rule, prices will be subject to annual increase at the beginning of each year equivalent to the CPI in Spain.
e) It is not necessary to register on the website, or provide any personal data to browse it.
f) Corina Roselló cannot guarantee the uninterrupted or totally error-free operation of this website. Therefore, we are not responsible for any damage caused by the use of this site. In the event of total failure of the website, Corina Roselló will have a maximum of 6 months to restore the service.
g) Corina Roselló offers its services and products indefinitely, but may, however, suspend the provision of the same with six months notice. In the event of definitive suspension of the services provided and elimination of the website, Corina Roselló will provide all students, in the event of having courses for sale, the link to download the videos purchased to date, the download of the videos will be possible during the 6 months following the notice and prior to the cessation of the website. Once this period has elapsed, Corina Roselló will have no responsibility to maintain the website.
h) Corina Roselló shall not be liable for any damages, either to itself or to third parties, caused by misuse of this website by the User.
i) The User undertakes not to use this website or the services offered on it to carry out activities contrary to the law, public order or these conditions. Users who act against the image, good name or reputation of Corina Roselló, as well as those who illicitly or fraudulently use the designs, logos or contents of the website and/or in any way violate the intellectual and industrial property rights of the website or its contents and services, will be liable to Corina Roselló for their actions.
j) Corina Roselló is not responsible for viruses that have their origin in a telematic transmission infiltrated by third parties generated with the purpose of obtaining negative results for a computer system.
k) Corina Roselló is not responsible for the information and content stored, including but not limited to, forums, chat’s, blog generators, comments, social networks or any other means that allows third parties to publish content. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, Corina Roselló is available to all users, authorities and security forces, and actively collaborating in the removal or blocking of all content that could affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that the User considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.
l) This website has been reviewed and tested to ensure that it functions correctly. In principle, it can be guaranteed to function correctly 365 days a year, 24 hours a day. However, Corina Roselló does not rule out the possibility of the existence of certain programming errors, or the occurrence of force majeure, natural disasters, strikes, or similar circumstances that make temporary access to the website impossible.
m) The content of the articles published on this website cannot be considered, in any case, a substitute for legal advice. If it were the case, the User should not act on the basis of the information contained in this web site without previously resorting to the corresponding professional advice.
n) Corina Roselló reserves the right to deny or withdraw access to the website and/or the services offered without prior warning, at its own request or at the request of a third party, to those Users who do not comply with our Conditions of Use.
1) Legal conditions for the purchase of Corina Embroidery Art.
The present legal Conditions of contracting, regulate the use of the online store https://corinaembroideryart.com, of which Corina Roselló is legally responsible. These conditions shall be accepted by the parties without reservation, and may be modified at any time and without notice, so it is the responsibility of the user to read them each time you make a purchase, since the conditions in force at the time of conclusion of the contract, will be those that are applicable.
2) Applicable regulations
This electronic contract is concluded under Spanish law and specifically under the legal regime imposed by Law 34/2002 of Services of the Information Society and Electronic Commerce (LSSICE) and the General Law 03/2014 for the Defense of Consumers and Users (LGDCU).
The electronic contract will not be filed by a third party and the language for its conclusion is Spanish. These general conditions may be saved and reproduced at any time by the user who makes a purchase through the options of his internet browser, and must be accepted before proceeding to the payment of the contract.
3) User Account and Error Correction
To be able to make online purchases in this store it is necessary to register by creating a «User Account». You can register at any time by clicking on the corresponding link, or during the purchase process. Once registered, the User will receive an email confirming that the process has been completed successfully and a reminder of the access data.
From the account you will be able to make purchases, check your order history, change your password, modify your personal data, modify your billing address, make comments, and other procedures or formalities related to your purchases.
In addition, at any time, you can access your private account to check your personal information and addresses and, if necessary, correct any errors that may have occurred in the entry of data or update them. Billing addresses may also be corrected or updated during the checkout process.
You may unsubscribe at any time by sending an email from the address you wish to unsubscribe to info@corinaembroideryart.com, which will result in the cancellation of your personal data.
The creation and cancellation of a user account will be governed by the provisions of the Privacy Policy.
4) Buying Process
Buying at Corina Embroidery Art is easy and simple, just follow these steps:
1º.- Select the services you wish to purchase from among those offered by Corina Embroidery Art. Clicking on each service, you will access to its file, which includes a detailed description with information, main features and price. If you need to know more, do not hesitate to ask us.
2º.- Once you have selected the service(s) you wish to hire, you must click on the «Buy» button, and the service will be added to your shopping cart. If you wish, you can continue adding more services to the cart, or proceed directly to the payment.
3º.- Once the selection of services has been completed, a summary will appear. Finally, to continue, you must click on the «Checkout» button.
4º.- As we have indicated in previous sections, at the end of your purchase, you will have to register, indicating your data. In your next purchases you will not have to enter them again, because they will be stored in your User Account.
5º.- Finally, you must choose the payment method among those offered by Corina Embroidery Art. (see next section).
6º.- Once the hiring process is completed, we will send you an email in which the data of the same will be detailed, as well as proof of purchase or invoice. If you do not receive this email within 24 hours, or if you notice any error in the data entered, please contact us by any of the following means:
Calling +34 657911041
Notifying it in the «Contact» section of this website.
Writing to the following e-mail address: info@corinaembroideryart.com
You can also request a paper invoice by contacting us within 15 days after the purchase, and we will send it to you at no additional cost.
Corina Embroidery Art communicates that it has at your disposal complaint forms, at the postal address listed in the Legal Notice of this website.
5) Methods of payment
Corina Embroidery Art has several payment methods to facilitate the hiring:
- Credit or debit card
- PayPal
Below, we specify the conditions for each of these payment methods.
- Credit or debit card
Payment by credit or debit card is made through the secure payment gateway Stripe. Through this method of payment, Corina Embroidery Art never collects or manipulates any customer data relating to your card number. All data are processed directly by Stripe, so that Corina Embroidery Art can always offer the greatest security, transparency and confidentiality in the transaction.
The cards currently supported by the payment gateway are Visa, Mastercard and Maestro, in addition to those belonging to the 4B, Red 6000 and Servired networks. If you have any questions, please contact us and we will help you to clarify any doubts you may have.
- Paypal
Make the payment with your PayPal account. With this payment method, Corina Embroidery Art never collects or manipulates any bank details. All data are processed directly by Paypal, so that Corina Embroidery Art can always offer the greatest transparency, security and confidentiality in the transaction.
6) Prices, taxes, fees and duties
Prices are expressed in Euros, and are valid except for typographical errors. In the event of a manifest error in the pricing that appears in the service file, the price established for that service in the informative email that we will provide you when we detect the error will prevail.
The RRP for Peninsula and Balearic Islands customers includes VAT.
The RRP for customers in the Canary Islands, Ceuta and Melilla and, in general, any country other than Spain, does not include VAT. The price indicated in each service is the final price for shipments to these regions. Corina Embroidery Art will not be responsible for import duties and taxes (ISPI, IGIC), or taxes, if applicable.
7) Returns
The exercise of the right to return digital products or services that may have been used by the User will not be admitted, something that is recorded directly on the platform.
Refunds will only be made if the user mistakenly buys a course that he/she has already purchased. To do this it will be obligatory to contact us from the user email info@corinaembroideryart.com
The refund of the amount of the purchase will be made once the status of the contract has been verified, through the same payment method used in the purchase and, in any case, within a maximum of 5 calendar days from the reliable receipt of the withdrawal request. Corina Roselló manages its design and manufacturing process meeting the quality requirements to achieve customer satisfaction. The pieces are noble products that, with the corresponding care, maintain their quality over time.
–See care of the bag.
In the event that the product received has a design or material defect, it may be returned within 10 days of receipt, and the seller must be contacted. The product must come in its original container, with label, in perfect condition and without any sign of use.
When the product requires the detailed measures on the page, notwithstanding that they are clear and precise, the buyer has the possibility of returning within three days of receiving the product, when the size of the product has has been wrongly selected by the interested party, being in charge of it the charges of return shipping.
8) Dispute resolution
As required by the new European regulations, we inform users of the existence of a European platform for dispute resolution for online contracts. Thus, for the resolution of consumer disputes (pursuant to Art. 14.1 of Regulation (EU) 524/2013), the European Commission provides an online dispute resolution platform which is available at the following link: https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=ES
SHIPPING POLICY
Shipping Charges and Delivery Times
The standard delivery of your order is free. ………… does not cover shipping costs for returned products.
At the time of ordering, you will receive an Estimated Delivery Time. Please note that the Estimated Delivery Time is not guaranteed delivery time of your order. The time is automatically calculated based on the total time required for the processing of your order, its production, as well as the process and delivery address.
The estimated delivery time is based on delivery to major cities. We need more time for deliveries to more remote places. does not assume responsibility for delayed deliveries to remote areas or regions where postal services have special hours and to addresses outside the continent.
For faster delivery, you can select one of the Express Delivery or Premium Delivery ¿options. Please note that these options can only shorten the time required for the processing and production of your order compared to the Free Standard Delivery. These options do not guarantee a specific delivery date. In case of payment by bank transfer or if the payment has not passed immediately, the estimated delivery date is calculated from the day we received the payment. Corina Embroidery Art does not assume any responsibility or reimburse shipping charges caused by delays for any of these reasons.
Insured delivery
Your order will be delivered by the UPS/SEUR/NACEX/CORREOS company. Delivery time may vary depending on the location of your address. You will be notified as soon as your package leaves our facilities and you will receive a tracking number to the email that you have provided at the time of ordering. All our packages travel insured. Please be sure to be present at the time of delivery. Corina Embroidery Art assumes no responsibility for lost or stolen packages after delivery. If your package has been returned to the sender due to the absence of the client, Corina Embroidery Art reserves the right to charge the costs for the re-delivery of the package.
If you have not received a tracking number, please also check your spam folder. If you do not know your tracking number or if the status of your order has not changed several days on the page of your shipping company, please contact our customer service so that our representatives can assist you. In case of any problem, …… you will contact the shipping company to solve the problem with the least possible inconvenience for you.
Please check the integrity of your package before accepting it. If your package has been damaged, you must refuse receipt and immediately complain to the shipping company.
Delivery address
We place orders only to addresses of individuals or companies. In the event that the order must be delivered to an address other than the billing address, please make sure that your financial company has this alternative address on your file so as not to cause any delay in the processing of your order.
For your safety, information about billing and delivery addresses cannot be changed once the order is placed. If you are not going to be available at the delivery address provided during the scheduled delivery time, please contact our customer service to check the possibility of delaying delivery to another date.
Personal withdrawal option.
In those cases where the buyer prefers the personal withdrawal of the interested part, once the purchase is made, he must opt for personal withdrawal at the seller’s address, which must be coordinated through the mail to coordinate time and place of delivery.
Deliveries outside the Continent
If your delivery address is outside the continent, please note that customs can charge customs charges for your order. Corina Embroidery Art does not assume responsibility for additional charges nor is it responsible for reimbursing any possible charges for taxes or fees for your package.
FREQUENTLY ASKED QUESTIONS.
If you have questions, feel free to call us or contact us through the form.
IF YOU COME TO THE WORKSHOP:
-IS IT NECESSARY TO MAKE AN APPOINTMENT?
YES. We make sure that we can attend you and advise you in a personalized way. You can request it online or call us at +34 657 911 041 to make an appointment.
-WHAT IS THE WORK PROCESS?
If you live in Barcelona, you can come to see us at the workshop. Here we can advise you in a personalized way for an order or for a course.
We will send you a quotation by e-mail.
If the budget is approved, it is necessary that you pay us 50% in advance to begin to elaborate the piece. The rest before delivery.
-IN ADDITION TO THOSE ON THE WEB, ARE THERE MORE MODELS?
All my products are personalized and exclusive. On the web you will find a variety of models that I have made for my clients and the latest pieces I have designed. As I work custom-made, any idea you have we can make it come true.
-DO YOU HAVE A SHOWROOM OUTSIDE THE ATELIER?
Yes, you will find my showroom at the Hotel Casa Fuster in Barcelona.
Translated with www.DeepL.com/Translator (free version)
